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For enrolled candidates under CareerXP training and placement-support programs.
CareerXP is committed to providing structured training, practical learning, interview preparation, and placement support to eligible candidates. Under the CareerXP Placement Commitment, eligible students may claim a refund of the defined placement-support fee component if they are not placed within the specified period after successful course completion, subject to the rules mentioned below.
This policy is not a direct job guarantee or assured employment promise. Placement depends on the candidate's attendance, learning performance, skill improvement, interview performance, market conditions, hiring company requirements, and timely participation in placement activities.
The refund is applicable only to the placement-support fee component defined in the candidate's enrollment terms, invoice, offer letter, or admission confirmation. The training, mentorship, academic delivery, platform, administrative, operational, taxes, gateway charges, and seat-booking components are non-refundable unless specifically stated in writing by CareerXP.
Refund eligibility is subject to full compliance with this policy and successful completion of all academic, behavioral, payment, and placement-participation requirements.
A candidate becomes eligible for refund review only if they are not placed within 180 days after successful course completion.
The 180-day period starts only after all of the following conditions are completed:
To be eligible for refund review, the candidate must satisfy all of the following conditions.
The candidate must maintain at least 85% attendance in live classes, doubt sessions, mock interviews, placement sessions, and mandatory review sessions. Absence due to medical or emergency reasons may be considered only if valid proof is submitted within 48 hours.
The candidate must complete at least 90% of all assigned tasks, including:
Late submissions may be accepted only at CareerXP's discretion.
The candidate must score at least 70% overall in CareerXP's internal assessments, which may include weekly tests, coding tests, project evaluations, technical assessments, aptitude assessments, mock interview evaluations, and the final placement-readiness assessment.
Candidates who fail to meet the minimum score may be given improvement tasks. Refund eligibility will apply only if the candidate completes all improvement tasks successfully.
For technical programs, candidates must complete all mandatory projects and portfolio requirements, which may include GitHub profile setup, project deployment, a portfolio website where applicable, resume-ready project documentation, a capstone project where applicable, and LinkedIn profile optimization.
Incomplete projects or unapproved portfolio submissions will make the candidate ineligible for refund.
The candidate must get their placement profile approved by CareerXP, including final resume approval, LinkedIn profile approval, GitHub or portfolio approval (if applicable), professional photo and headline update (if required), job role preference confirmation, and location and salary expectation confirmation.
Candidates applying with an unapproved resume or profile will not be eligible for refund.
To remain eligible for refund, the candidate must actively participate in CareerXP placement support. The candidate must:
Failure to participate actively may result in loss of refund eligibility.
During the placement commitment period, the candidate must apply to at least 80% of eligible opportunities shared by CareerXP during the 180-day placement-support period.
An opportunity is considered eligible if it reasonably matches the candidate's qualification, course or domain, skill level, experience level, location preference (where applicable), salary range (where applicable), and hiring-company eligibility criteria.
The candidate must attend all scheduled interviews and company assessments after confirming availability. The candidate may become ineligible for refund if they:
The candidate will not be eligible for refund if they receive a qualifying job offer and reject it without a valid reason. A rejection may be considered unreasonable if the offer meets the qualifying placement criteria and the candidate rejects it due to reasons such as:
CareerXP will review genuine cases individually.
A job offer of ₹3 LPA or above will be considered a qualifying placement.
A job offer will be considered qualifying if it offers either at least a 25% hike on current or previous salary, or ₹4 LPA or above, whichever is higher or more applicable based on the candidate's profile.
Placement support will be provided for roles relevant to the course completed by the candidate. CareerXP may also share other relevant opportunities depending on market demand and candidate profile.
DSA + System Design / Interview Mastery Track — Software Engineer, Backend Developer, Frontend Developer, Full Stack Developer, Java Developer, Python Developer, SDE Trainee, Associate Software Engineer, Graduate Engineer Trainee.
MERN + GenAI Track — Full Stack Developer, MERN Stack Developer, Frontend Developer, Backend Developer, React Developer, Node.js Developer, GenAI Application Developer, Web Developer.
Data Analytics / Data Science / GenAI Track — Data Analyst, Business Analyst, Data Science Trainee, ML Trainee, AI/ML Associate, Python Analyst, BI Analyst, GenAI Analyst.
A candidate will not be eligible for refund if any of the following conditions apply:
Refund eligibility applies only to candidates who have paid the complete course fee as per the agreed payment plan. Candidates with pending installments, delayed payments, chargebacks, disputed payments, or incomplete fee payment will not be eligible for refund.
The seat-booking amount, registration amount, taxes, payment gateway charges, administrative charges, and training delivery cost are non-refundable.
During the 180-day placement-support period, CareerXP may provide job openings, resume forwarding, interview opportunities, mock interviews, HR preparation, technical interview preparation, company-specific preparation, LinkedIn or job portal guidance, referral-based opportunities, hiring partner opportunities, and off-campus drive updates.
CareerXP does not control final hiring decisions made by companies.
To claim a refund, the candidate must submit a written refund request within 15 days after completion of the 180-day placement-support period. The request must be sent to CareerXP through official email or the designated support channel.
The candidate must provide:
After receiving the refund request, CareerXP will review the candidate's records, including attendance, assignment completion, assessment scores, project completion, mock interview participation, placement activity, communication history, interview attendance, offer or rejection history, and payment status.
The review may take up to 30 working days from the date of receiving all required documents. If approved, the refundable placement-support fee component will be processed within 15 working days after approval.
Approved refunds will be processed only to the original payment method or the candidate's verified bank account. CareerXP may ask for bank account details, UPI ID, PAN details if required, payment proof, and identity verification.
Refunds will not be processed to third-party accounts unless approved by CareerXP.
No refund will be provided in the following cases:
CareerXP provides training, mentorship, interview preparation, and placement support. CareerXP does not guarantee selection by any company, as final hiring decisions are made solely by employers based on their requirements, interview process, and evaluation standards.
The refund policy applies only to candidates who fully comply with all academic, behavioral, payment, and placement participation requirements.
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