Privacy Policy

This Privacy Policy explains how CareerXP Technologies Pvt. Ltd. ("CareerXP", "we", "us") collects, uses, discloses, and safeguards your information when you visit our website, enroll in our programs, or interact with our placement services. By using this website or submitting your information to us, you agree to the practices described in this policy.

1. Information We Collect

We collect information you provide directly to us, including:

• Contact and enrollment details — full name, phone number, email address, degree, State/UT, course of interest, and current experience level, submitted through our enrollment form.
• Communication data — messages sent via WhatsApp, phone, or email, and any notes you share with our placement team.
• Placement-related information — resume, LinkedIn/GitHub/portfolio links, interview feedback, attendance, and assessment records, collected as part of our training and placement-support programs.
• Payment information — when you pay course fees online, payment processing is handled by our payment gateway partner; we do not store your full card or bank details ourselves.
• Usage data — if analytics tools are enabled on this site, we may collect standard technical data such as pages visited and general location, used only in aggregate to improve the site.

2. How We Use Your Information

We use the information we collect to:

• Evaluate your fit for a course and respond to your enrollment enquiry
• Communicate with you about your course, batch, and placement activities
• Provide placement support, including sharing your profile with hiring partners for relevant opportunities
• Process payments for enrolled courses
• Send you updates about CareerXP programs, unless you opt out
• Comply with legal, regulatory, and tax obligations

3. How We Share Your Information

We do not sell your personal information. We may share it with:

• Hiring partners — your resume and profile, once approved, are shared with companies actively recruiting from CareerXP cohorts, as described in our placement process.
• Service providers — including our form-handling provider (Netlify Forms), spreadsheet tools used to track enquiries, and our payment gateway, solely to help us operate the business.
• Legal and regulatory authorities — where required by applicable law.

4. Data Storage & Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including the duration of our placement-support commitment, and as required to meet legal, accounting, or reporting requirements for 3 years after course completion.

5. Your Rights

Subject to applicable law, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information, subject to our legal and contractual obligations (for example, records required for an ongoing refund-eligibility review)
• Withdraw consent for marketing communications at any time

To exercise these rights, contact us using the details in Section 8.

6. Cookies & Tracking

This website may use cookies or similar technologies for essential site functionality and, if enabled, analytics. We do not currently run third-party advertising trackers. If that changes, this policy will be updated accordingly.

7. Children's Privacy

Our programs are intended for individuals who are at least 18 years old or otherwise eligible to enter into a binding agreement under Indian law. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent changes. Continued use of our services after an update constitutes acceptance of the revised policy.

9. Grievance Officer & Contact

For questions about this Privacy Policy, or to raise a concern about how your data is handled, contact:

Grievance Officer: Devanshu Kumar Mahto
Email: support@careerxp.in
Phone: +91 9231063994
Registered address: 8223 Teliyabeda, Tenughat Bermo, Taranga, Bermo, Bokaro - 828403, Jharkhand